Airbnb property management services and operations

We guarantee exceptional management of guest stays and effective communication, delivering timely and reliable service to ensure an exceptional guest experience.

Laundry services, clean towel on made bed.
PROPERTIES Listed on leading Booking Platforms
33,866
Nights hosted
£
7,238,940
Booking Revenue
£
5,612,940
Owner Revenue
3685
5-Star Reviews
85
%
(Approx.)
Avg. Occupancy Rate
Achieved
SuperHost Status

Complete end-to-end Airbnb property management where we handle it all

Our Airbnb property management service ensures seamless management of your vacation rental from start to finish. Whether it's guest vetting, property operations, or additional services such as cleansing, laundry, and a comprehensive guest guide book, we've got it covered.

With us, you can be fully hands-off and enjoy stress-free short-term letting, knowing that every aspect of your Airbnb property is being taken care of.

Homeowner relaxing

Looking for the best way to manage your Airbnb property without the stress? City Superhost offers complete end-to-end property management services, so you can enjoy hassle-free short-term letting. Our expert team handles guest vetting, booking management, property operations, and even additional services like cleaning, laundry, restocking consumables, and a tailored guest guidebook.

Our professional team ensures every aspect of your property is taken care of, delivering five-star guest support and round-the-clock communication. You can relax knowing your property is in good hands. From listing optimisation to dynamic pricing and guest communication, we maximise your revenue and guest satisfaction.

With City Superhost, enjoy flexible pricing packages tailored to your needs, and effortlessly reset your property for the next guests with our laundry, cleaning, and maintenance services. Ready to take your Airbnb property management to the next level? Book a call today!

Getting to Know Airbnb Property Management Services

Effective Airbnb property management can make your rental experience enjoyable and stress-free. A professional Airbnb property management company takes on tasks that save you time and effort, ensuring guest satisfaction and property care.

The Role of Property Managers for Airbnb

Your property manager is responsible for the daily operations of your rental property. We handle photography, listing creation & optimisation, calendar management, dynamic pricing management, 24/7 communication, guest vetting, check-in and check-out, and review management.

A key part of our job is to ensure your property is always ready for guests. This includes arranging cleaning, laundry, and maintenance. We also create and optimise your property listings to attract more bookings.

Our property managers also provide round-the-clock support to guests. This means we handle any issues or questions quickly, enhancing your guests' experience. And, we manage dynamic pricing to maximise your rental income.

Benefits of Professional Airbnb Property Management

Using an Airbnb property management company has many advantages. Firstly, you save time, as we take care of all the operations, from cleaning to guest communication. This hands-off approach allows you to enjoy the rental income without the hassle.

Professional property managers also ensure high standards. We provide expert services, like creating a tailored guest information book, which can improve guest satisfaction and lead to better reviews.

Alongside, we bring experience in optimising listings and managing calendars. This expertise helps maximise your occupancy rates and income. Ultimately, professional management can lead to higher profits and a more enjoyable experience for both you and your guests.

A vibrant living room showcasing an orange sofa and a modern coffee table, enhancing the space's comfort and style.

Why Choose City Superhost for Your Property?

City Superhost makes Airbnb property management easy and worry-free with a full range of services, experienced staff, and top-notch guest support. We’re verified Airbnb Superhosts, meaning you can take advantage of this instant ranking increase by listing on our profile.

With nearly a decade of hosting experience, we are experts in short term rental property management. We’ll use this experience to elevate your listing and increase your profits. 

Customised Services for Airbnb Properties

City Superhost offers tailored services that fit the unique needs of Airbnb hosts. For instance, our customised guest guidebook provides valuable information. We also manage listing creation, optimisation, and guest bookings. You can expect high-quality guest vetting, ensuring that your property is rented by the right people. With our expert calendar management, your property is always available for booking at the best rates. This leaves you free to focus on other things, knowing your property is in good hands.

Ensuring Client Satisfaction

We prioritise client happiness with a mix of quality and communication. We provide 24/7 guest support, making sure any inquiries or issues are handled promptly. Happy guests leave good reviews, which boosts your listing’s rankings, in turn increasing your occupancy and your average daily rates. Our friendly and efficient communication ensures that your guests always feel cared for and valued. The result? Stress-free earnings and satisfied clients. Reviews from our current customers highlight how we make a difference.

Maintaining Property Standards

Maintaining high standards is key to successful short-term letting. We offer laundry, cleaning, and maintenance services to keep your property spotless and well-maintained. Regular upkeep ensures guests have a pleasant stay. This includes tasks like deep cleaning, replacing linens, and fixing any problems that arise. A pristine property attracts more bookings and higher rates. With City Superhost, you can trust that your property will always be in top condition and ready for guests.

A city centre Airbnb in Manchester showcasing a window view of the vibrant urban landscape.

Our Airbnb Property Management Services

City Superhost takes care of every aspect of managing your rental property. Our services cover listing management, guest communications, interior design, and more.

Marketing Your Rental Property on the Best Platforms

We host our properties on the most effective and high performing online travel agencies, such as Airbnb, Booking.com, VRBO, Expedia and our own direct bookings site.

Effective marketing is crucial to attract the right guests. We start by creating captivating listings with high-quality photos and detailed descriptions. Our team uses fine-tuning techniques to ensure your property stands out. We also optimise listings across multiple booking platforms. By analysing performance metrics, we continuously update your listing to maximise bookings and revenue.

The Advantages of Direct Booking

Our direct booking site helps us avoid platform fees of up to 15%. Savvy guests search for the best prices, and our site lets us offer better value, boosting your bookings and profits.

Handling Guest Communications

We manage guest communications 24/7 to ensure seamless interactions. Our team is always available to answer inquiries, resolve issues, and provide local information. We handle everything from pre-arrival questions to post-checkout feedback. This constant communication helps us ensure guest satisfaction and handle any problems swiftly and efficiently.

Professional Maintenance and Cleaning

Cleanliness and maintenance are essential for a great guest experience. Our dedicated housekeeping team provides regular cleaning services. Each time a guest checks out, we prepare the property for the next guest. We also handle any maintenance issues promptly, ensuring that your property stays in top condition.

Efficient Booking and Financial Management

Managing bookings and finances can be overwhelming. We streamline this process by handling everything from guest vetting to payment collection. We screen guests and manage rental agreements. We also provide detailed financial reports to keep you informed about your rental income. Our dynamic pricing strategies help maximise your revenue by adjusting rental rates based on demand and market conditions.

A well-arranged bedroom with a soft bed, a functional dresser, and a large window that brings in ample sunlight.

Getting Started with City Superhost

Getting started with City Superhost is easy! Just book a call to get personalised assistance from our team, understand the services we offer, and how we can meet your specific needs.

Booking a Call

Choose a date and time that works for you. You'll need to fill out a brief form with some basic information. This includes your name, email address, and the number of properties you want to manage. After submitting the form, you’ll receive a confirmation email.

During the call, we’ll discuss your Airbnb property management needs. We’ll outline the services we offer, such as marketing your property, handling bookings, and managing guest communications. This call helps tailor our services to fit your unique requirements.

With City Superhost, you can make the most of your property while we handle all the hard work!

Simplify property management with our comprehensive services

Our property management and operations services go beyond the basics. We take care of everything, from guest vetting and booking management to property operations and more. With us, you can be fully hands-off on your property and leave it to the experts.

Expert property management & hosting

Benefit from our team of experienced hosts who will efficiently manage your property to meet your guests' needs.

Laundry, cleaning & maintenance services

Reset your property for the next guests with our professional laundry, cleaning and maintenance services.

Five-star guest support & 24/7 communications

Offer exceptional support and round-the-clock communication to ensure a five-star guest experience.

Tailored guest information booklet

Provide a customised and informative guidebook to enhance your guests' experience during their stay.

Customer Testimonials

Hear what our happy customers have to say.

Just amazing and the photos just can't do this place justice. Amazing location and the property is so nice and done to a very high standard, we're gutted we don't live there. Steph and Matt were super helpful and communicative. Cannot recommend it enough. Just wow.
Nicholas Breslin

Nicholas Breslin

Manchester

Comfortable and spacious central apartment. The hosts were very easy to contact, I certainly would happily book through them again.
Zoe Abbott

Zoe Abbott

Manchester

Beautiful house in a lovely quiet area, fully equipped kitchen, comfortable beds, room for 8 to sleep, Matt and Steph were perfect hosts, free parking outside, everything was great! We really enjoyed our stay here and will definitely stay again if we come back to Manchester!
Ella Star

Ella Star

Manchester

Brilliantly located and spotless. Hosts were fantastic. Really helpful information and on hand if we had any queries. Best Airbnb experience I have had yet!
Rebecca Fell

Rebecca Fell

Manchester

FAQs

Frequently asked questions about our property operations and management services.

How do City Superhost's services improve rental yields and occupancy rates?

Our team optimises listings, manages dynamic pricing, and ensures top-notch guest experiences. This approach increases both rental income and occupancy rates.

How does City Superhost ensure the maintenance and care of the properties they manage?

Unlike traditional long-term tenancies where you might not access a property for 12 months, City Superhost provides regular cleaning, laundry, and maintenance services after each stay. We prepare the property meticulously for each new guest, making sure everything is in perfect condition. This ensures that your property is well cared for and is not in disrepair once your tenancy ends.

What is the cost structure for City Superhost’s Airbnb property management services?

We offer flexible pricing that includes options such as Online Property Management at 10% per booking, and Complete Airbnb Property Management at 15% per booking. Our services are designed to fit various needs and budgets, so we also offer a 24/7 Guest Communication service from as little as £60 per month.

What can I expect from the Airbnb property management services offered by City Superhost?

City Superhost offers a comprehensive service that takes care of guest screening, reservations, and property operations. We provide cleaning, laundry, and a bespoke guest guidebook. You can relax and leave everything to the experts. Why not take a look at how we partner with our property owners in detail?

Do Matt and Steph participate actively in the day-to-day management of properties at City Superhost?

Yes, Matt and Steph are deeply involved in daily operations. They ensure everything runs smoothly and that guests have a great experience.

Other services that we offer

Our comprehensive property management service takes care of everything from listing optimisation to 24/7 guest management. We maximise revenue and deliver the highest possible returns for our homeowners.

Airbnb on laptop

Listing Management

We're experts in making sure your listings are performing to their best. We create, maintain and optimise.

Guest Vetting

Guest Vetting & Bookings

Every reservation is screened at multiple data points with rental agreements signed & deposits taken.

Homeowner relaxing

Guest Communications

Our dedicated team is available round-the-clock to handle any guest communications and issues.

Apartment in Manchester

Interior Design Service

Create attractive, functional, and durable spaces for your rental property with our expert interior design service.

Ready to get your property listed?

Get in touch for a free consultation about how we can help you succeed!

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